At Ardbrook, we pride ourselves in the quality of the products we produce and in the level of customer service we provide.

When you need assistance or have a query in using our products you can contact us by phone and have the matter dealt with in person by one of our development team.

  • You won’t be transferred to a call centre operating from a different country.
  • You won’t be answered by someone who knows less about the software than you do.
  • You won’t be asked to submit your query by email in the hope that it gets lost in cyber space or trapped by a spam filter.

We know you operate in a dynamic environment and need answers quickly. If you contact Ardbrook with a query you will be talking to an expert within minutes. And we will continue working with you until the matter is resolved. This is the way we work. It is our standard service and is provided as part of our standard license agreement at no extra cost.

Returns Policy

You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 14 days. You are responsible for the cost when returning the goods; this cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Delivery Information

Standard Delivery in Dublin within 3 working days and the rest of the country within 5 working day on all stock items.